About 1 Plus 1 Loans

The building blocks...

We are “1 Plus 1 Loans” and we provide exactly the right loans for people just like you.

We set up our business in 2013, when we saw that borrowing money at an affordable rate was becoming a seriously difficult job for those who needed it most.

That didn’t seem fair to us, so we decided it was time that someone offered a loan that didn't rely purely on credit scores – just on whether customers could make the repayments without any hardship or problems for the duration of the loan. And that’s how 1 Plus 1 Loans was born.

We knew right from the start that we had to make sure that all our customers could afford any credit that we could give them. So we came up with a few ways to ensure this, even before any legislation for affordability existed.

"The last thing we want is a customer with a loan who simply cannot afford the repayments"

The culture...

  • We treat all our customers fairly and responsibly.
  • We ensure that every loan is affordable before it’s paid out.
  • We work hard to ensure loans are paid out as quickly and efficiently as possible.
  • We take a common sense approach to lending.
  • We provide a finance product and service that is second to none - at a competitive price point.

The process...

To make absolutely sure that you can afford the repayments without a struggle, we follow a simple process before we grant any loan.

First and foremost, we’ll verify your income and expenditure. We have a few ways of doing this.

  • First of all, we’ll talk. We go through a verbal affordability assessment with all of our customers and guarantors to make sure that, once they’ve paid all their essential bills, they’ll have enough spare income left over to make the monthly repayments. We also like to make sure you’ll still be able to pay for any of those unexpected emergencies that can crop up in day to day life.
  • As a lender, we have links with Banks and other financial institutions who can verify our customers income and expenditure for us. We mainly do this by using Open Banking. This can tell us if a loan repayment is affordable over the lifetime of the loan, just by checking your bank statements.
  • We use also use ONS (Office of National Statistics) data to make sure that everyone involved can meet the future expenditure set by current levels of inflation.
  • Most importantly, our team of experts work hard to make sure everything works for you, so we can pass your loan details to our payout team.

The outcome...

We go through all of those checks because it’s hugely important to us to be responsible lenders and to be absolutely sure that all of our customers can afford to meet their repayments without any problems. It’s an approach that’s put us right at the forefront of providing loans that everyone can afford.

That’s why we always go the extra mile to ensure that our customers get the loan that’s exactly right for them. In fact, we go way beyond the requirements of our industry’s regulators to make sure that everyone is treated equally and fairly.


Our team work hard to make sure that your journey with us goes as smoothly as can be. So we work hard to give you the highest standards of service and reliability and to ensure that your payout comes as quickly as possible. Most of our customers have the money in their account the same day they apply!

Our fully trained team have all the knowledge and experience you would expect from a professional loan company – and a bit more besides. All our staff are highly motivated too, ready to help and to answer your calls from 9am to 6pm, Monday to Friday.

If that’s not convenient for you, our online team operates 24 hours, 7 days a week. So, if you need help out of office hours then we are only an e-mail away.