Published: 15/09/2022

Fed up with your broadband provider?

fed up with your broadband provider, switch now

If you’re fed up, here are 1Plus1 Guarantor Loans’ tips how to switch broadband provider for a better deal

Making sure you are with the right broadband provider may help ensure you're not overpaying and improve your service. A Recent Which? survey showed over 60% of people switching ended up with faster speeds, more reliable connections and saved money.

Sites such as USwitch  can help you simplify the process and find the best deals in your area.

So…on to 1Plus1 Guarantor Loans’ tips:

Tip 1: Make sure you can leave your current provider

Before beginning any broadband switching process, make sure you've completed the minimum term by checking your current contract. If you're doubtful call them up and check. If you're still under contract, you could be hit with a heavy cancellation fee for leaving early.

Once you're outside your minimum contract period, your broadband provider may be keen to keep your custom and some will even offer you a cheaper broadband deal or other incentives to stay.

Tip 2: Choose a new broadband deal

There are a number of sites such as Compare the Market that can be used to check which providers offer broadband where you live and compare the available offers.

It's straightforward and quick find the best broadband deal for you. Follow these steps:

Firstly, enter your postcode to start comparing the deals that are available where you live.

Filters let you choose the broadband package offering the minimum speed and data allowance you want. You can also choose a line rental deal offering the inclusive calls you need – for example free evening and weekend calls.

Choose a contract length that suits you. 18 month contracts are common, some providers offer 12 or 24 month contracts. Shorter contracts may offer more flexibility, while longer contracts tend to be cheaper.

When you've found the best broadband deal for you, click 'Visit now' to head to the deal on the provider's site and sign up.

If you're looking to get broadband and television from the same supplier, check out which are the best TV and broadband providers first.

Make sure you have all the details on exactly what you'll be signing up for and for how long. Once you've got a deal in mind. It’s worth getting a speed estimate for your address, and checking router and connection charges and the full monthly cost.

Tip 3: Contact your chosen new provider

When switching between providers who use the Openreach telecoms network, such as BT, EE, Sky and TalkTalk,  your new provider will manage the whole transfer for you, letting your old provider know that you want to move. You'll be sent notification letters (from your old and new providers) confirming what's happening and when the transfer should take place as well as setting out any early termination charges that you'll have to pay.

Tip 4: If needed, contact your existing provider

If you're switching from or to a separate network such as those used by Virgin Media or Hyperoptic, you'll need to end your service with your current provider and start a new one with a new provider (sometimes known as 'cease and re-provide').

If you are, you'll need to contact both your current provider to cancel your contract and your new provider to arrange your new broadband service. You'll receive notification from your current provider that your contract is ending (and notification of any charges associated with this), and will be given a new contract from your new provider which will tell you when your contract is due to start.